There's more to say after R U OK?

hello • 16 July 2020

R U OK? is asking all Australians to learn what to say if someone in their life says they are not OK.

‘There’s more to say after R U OK?’, is the message for R U OK?Day 2020 (on Thursday 10 September) and will focus on building confidence and increased skills for people so they know how to navigate a conversation with someone in their life who might be struggling.

Katherine Newton, CEO, R U OK?, says 2020 has been a challenging year for everyone and circumstances have made it even more important for us all to stay connected and, for those who are able, be willing to support those around us.

“Time is one of the most valuable things we can share with the people that we care about,” said Ms Newton. “When someone in your life is struggling it’s natural to ask them if they’re OK but it can sometimes be difficult to know what to say next.

“Our free resources include a conversation guide to help people learn what to say after “Are you OK?” and help break down any fears or concerns someone might be feeling when approaching a meaningful conversation with a family member, friend or colleague who might be doing it tough.

“You don’t have to be an expert to keep the conversation going and if you familiarise yourself with what to say after hearing ‘No, I’m not OK’ you can show genuine intent and genuinely help someone access appropriate support long before they’re in crisis.” said MsNewton.

RUOK? is encouraged by its recent data that demonstrates Australians increasingly understand how important it is for them to reach out to those around them who might be struggling.

“Our latest evaluation measures show that most people feel confident they know how to have a conversation with someone who might be struggling with life but 31% of Australians lack confidence or are unsure how to have a conversation with someone who is not OK,” says Ms Newton. “We want to help them learn what to say after R U OK? because a conversation could change someone’s life.”

”This year R U OK?Day coincides with World Suicide Prevention Day which will further raise awareness of the scale of suicide globally and the role that each of us can play in prevention efforts.

Resources including a Guide to Supporting R U OK?Day are free to download from the R U OK? website and are designed to help individuals, workplaces, schools and community groups plan for R U OK?Day which this year may look different for some given the impact of COVID-19. The guide has tips, ideas and resources to help share the R U OK? message virtually and in person.

“If you feel something’s not quite the same with someone you know - perhaps you’re aware of a significant life event they are experiencing right now or you notice a change in what they’re saying or doing - take the time to genuinely ask them “Are you OK?”

“We want Australians to be confident in having a meaningful conversation and if someone says they’re not OK, make time to listen with an open mind, encourage action and regularly check in.”

‘There’s more to say after R U OK?’ Learn what to say next at www.ruok.org.au


14 December 2025
The recent incident in Sydney has left many feeling distressed and overwhelmed, and you may notice the children in your life are struggling too. Below, you’ll find advice from mental health experts on caring for your own wellbeing, and providing meaningful support to others in the days and weeks ahead. Talking to children about traumatic events Children are likely to have seen and heard distressing information about this incident. Ongoing news coverage, images and discussion can intensify feelings of anxiety, sadness and anger. The Child Mind Institute has published a practical guide to help parents and carers talk with children about traumatic events. The guide offers practical age-specific advice and has been developed by experts in child psychology, you can access this guide here . Events involving violence or serious harm can be especially difficult for children to understand or discuss. The guide focuses on helping children feel safe, supported and reassured, and encourages parents, carers or guardians to: Provide comfort and reassurance, including physical affection Remain calm and measured when discussing the event Maintain regular routines to restore a sense of normality Encourage play, connection and time with others Share honest, age-appropriate information from trusted sources Limit children’s exposure to news, especially younger children Listen patiently and validate children’s feelings Recognise that fear, anger, sadness or guilt are all normal reactions Looking after yourself, and supporting others Rachel Clements, R U OK? Advisor, and Director of Psychological Services at Centre for Corporate Health, said strong emotional reactions are normal and healthy for people of all ages following public acts of violence, even among those not directly impacted. “Some reactions that are incredibly normal are concern, shock, horror, disbelief. When that wears off sometimes, people experience stronger feelings, sometimes anger, despair, sadness, anxiety or fear-based behaviour."  Ms Clements advised that connecting with friends, sporting clubs, or workplace networks, and simply asking ‘are you OK?’, can play a key role in supporting people experiencing distress. "This event will disrupt the nervous system. One of the most important things we can do is stay connected, talk to each other and lean into supportive conversations,” Ms Clements said. She suggested starting a genuine conversation by asking questions such as: 'it's been tough watching this information coming to light, how are you feeling about it?’ “Then, all you’ve got to do is listen with empathy, without judgment or interruption, and just allow someone to talk about their experience and how they are feeling. When it is the right time in the conversation, you can then gently guide someone towards supportive actions, like doing some gentle exercise, staying connected with friends and family, or maintaining regular routines.” Ms Clements emphasised the importance of checking in again to ensure people have continued support. If you notice someone’s distress is ongoing for several weeks and begins to affect their work or social life, professional help should be encouraged. If you or the children in your care are experiencing ongoing distress, consider speaking with a doctor or another trusted healthcare provider. Free and professional 24/7counselling services are available, find contact details here . If you or someone you know is in immediate danger, call 000. Ask R U OK? Any Day.
11 December 2025
This year, Australians continued to grow their confidence and capability to ask, 'are you OK?' any day of the year - reminding us how real connection and meaningful conversations can happen in the most ordinary, everyday moments. Across every age and stage of life, people helped normalise these important check-ins by looking out for one another, reducing stigma, and driving genuine change. Thanks to our supporters, awareness continues to expand in schools, workplaces, sporting clubs, and communities in every corner of Australia. Thank you to everyone who started conversations, and to everyone who supported the mission and work of R U OK?. Below is a short video which shares a glimpse of the activity made possible through collaboration. *Voice-over by former-CEO, Katherine Newton.
10 December 2025
From growing up on farms to a shared interest in history, Australians, young and old, are discovering just how much they have in common, and how storytelling can connect generations in unexpected ways. What’s bringing them together is 'Heart and Soul Story', a social enterprise that fosters intergenerational connections. Through its programs, young people and older generations come together in aged care homes and schools to share stories, build life skills, and prevent loneliness. At a recent session which encouraged everyone to Ask R U OK? Any Day, students visited an aged-care community with R U OK? Conversation Bingo cards, which feature prompts to spark humour, curiosity, and connection.
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