Connecting generations through conversation and storytelling

10 December 2025

From growing up on farms to a shared interest in history, Australians, young and old, are discovering just how much they have in common, and how storytelling can connect generations in unexpected ways. 

 

What’s bringing them together is 'Heart and Soul Story', a social enterprise that fosters intergenerational connections. Through its programs, young people and older generations come together in aged care homes and schools to share stories, build life skills, and prevent loneliness. 

 

At a recent session which encouraged everyone to Ask R U OK? Any Day, students visited an aged-care community with R U OK? Conversation Bingo cards, which feature prompts to spark humour, curiosity, and connection. 

One resident reflected on his time on a dairy farm and his career driving trucks across Australia, while another spoke about his life in Tonga - jumping off the wharf with friends and watching whales in the distance. The young people listened and began conversations about sport, superpowers and their favourite subjects at school. 

 

The warm conversations and connection show how much can be gained from intergenerational relationships, how these lessons can be applied in everyday life, and how each of us can learn and benefit from intentionally building connection with people of all ages and backgrounds. 


According to Heart and Soul Story founder Samantha Heron, interactions across generations create valuable opportunities for empathy, mutual learning, and emotional well-being. 

 

“Empathy allows younger and older people to see beyond stereotypes. Our older people also rediscover their relevance. Both sides grow in emotional wellbeing, mutual respect, and feel a sense of purpose,” Samantha said. 

 

“These relationships remind us all, no matter our age, that we matter. That our stories are worth hearing. That being seen and valued doesn’t stop at any stage in life.” 


Addressing loneliness across generations 


Loneliness doesn’t discriminate by age. According to the Australian Bureau of Statistics, around one in six Australians aged 15 and over report feeling lonely. 

For those aged 65 and over, the risk can be even greater, driven by changes in health, mobility, social circles, or the loss of loved ones. 

 

But young people aren’t immune either. The rise of digital communication and social media has left many feeling more connected online yet less connected in real life. 

Samantha believes that fostering intergenerational relationships can make a profound difference to people who might be experiencing loneliness, or isolation, which means being disconnected physically or socially. 

 

“When older people are connected with youth, something powerful happens. They’re given the space to share their stories, pass on their wisdom, and feel seen, not just as aged-care residents, but as people with valuable life experience,” said Samantha. 


“These are not surface-level chats; they’re often meaningful exchanges that nourish people emotionally.” 

 

Look out for loneliness ahead of the holidays 


The upcoming holiday season can bring feelings of joy and togetherness, but for others, it can amplify loneliness, isolation, or grief - making connection even more important. 

 

Samantha said sparking a connection doesn’t have to start with a profound or serious conversation, often, it begins with a simple question and a genuine willingness to listen. 

“The key is to create easy, authentic opportunities for connection, like questions that invite storytelling and reflection,” she explained. 

 

“Whether it’s with an older neighbour, or someone you’ve never properly chatted with before, don’t underestimate the power of asking, listening, and connecting.” 

 

You don’t need the perfect words. What matters is being present and willing to listen. If you sense someone is lonely, ask how they're going, listen, offer support, and check in again later. 

 

If you’re unsure how to begin, R U OK? has a range of free tools and conversation guides to help start meaningful discussions and build stronger connections. 

 

For more information and resources, visit R U OK? – Your Natter Matters: https://www.ruok.org.au/yournattermatters 


14 December 2025
The recent incident in Sydney has left many feeling distressed and overwhelmed, and you may notice the children in your life are struggling too. Below, you’ll find advice from mental health experts on caring for your own wellbeing, and providing meaningful support to others in the days and weeks ahead. Talking to children about traumatic events Children are likely to have seen and heard distressing information about this incident. Ongoing news coverage, images and discussion can intensify feelings of anxiety, sadness and anger. The Child Mind Institute has published a practical guide to help parents and carers talk with children about traumatic events. The guide offers practical age-specific advice and has been developed by experts in child psychology, you can access this guide here . Events involving violence or serious harm can be especially difficult for children to understand or discuss. The guide focuses on helping children feel safe, supported and reassured, and encourages parents, carers or guardians to: Provide comfort and reassurance, including physical affection Remain calm and measured when discussing the event Maintain regular routines to restore a sense of normality Encourage play, connection and time with others Share honest, age-appropriate information from trusted sources Limit children’s exposure to news, especially younger children Listen patiently and validate children’s feelings Recognise that fear, anger, sadness or guilt are all normal reactions Looking after yourself, and supporting others Rachel Clements, R U OK? Advisor, and Director of Psychological Services at Centre for Corporate Health, said strong emotional reactions are normal and healthy for people of all ages following public acts of violence, even among those not directly impacted. “Some reactions that are incredibly normal are concern, shock, horror, disbelief. When that wears off sometimes, people experience stronger feelings, sometimes anger, despair, sadness, anxiety or fear-based behaviour."  Ms Clements advised that connecting with friends, sporting clubs, or workplace networks, and simply asking ‘are you OK?’, can play a key role in supporting people experiencing distress. "This event will disrupt the nervous system. One of the most important things we can do is stay connected, talk to each other and lean into supportive conversations,” Ms Clements said. She suggested starting a genuine conversation by asking questions such as: 'it's been tough watching this information coming to light, how are you feeling about it?’ “Then, all you’ve got to do is listen with empathy, without judgment or interruption, and just allow someone to talk about their experience and how they are feeling. When it is the right time in the conversation, you can then gently guide someone towards supportive actions, like doing some gentle exercise, staying connected with friends and family, or maintaining regular routines.” Ms Clements emphasised the importance of checking in again to ensure people have continued support. If you notice someone’s distress is ongoing for several weeks and begins to affect their work or social life, professional help should be encouraged. If you or the children in your care are experiencing ongoing distress, consider speaking with a doctor or another trusted healthcare provider. Free and professional 24/7counselling services are available, find contact details here . If you or someone you know is in immediate danger, call 000. Ask R U OK? Any Day.
11 December 2025
This year, Australians continued to grow their confidence and capability to ask, 'are you OK?' any day of the year - reminding us how real connection and meaningful conversations can happen in the most ordinary, everyday moments. Across every age and stage of life, people helped normalise these important check-ins by looking out for one another, reducing stigma, and driving genuine change. Thanks to our supporters, awareness continues to expand in schools, workplaces, sporting clubs, and communities in every corner of Australia. Thank you to everyone who started conversations, and to everyone who supported the mission and work of R U OK?. Below is a short video which shares a glimpse of the activity made possible through collaboration. *Voice-over by former-CEO, Katherine Newton.
12 November 2025
Collages of life’s joys, portraits of loved ones, cultural celebrations, and reflections on the barriers to connection - the Creative Legends and Finalists of the R U OK? National Art Competition expressed creativity, vulnerability and individuality through their incredible artwork.
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