Your Natter Matters: Ask R U OK?

hello • 7 December 2020
R U OK? has launched a campaign to connect senior Australians through the ‘Gift of Conversation’.

“Your Natter Matters”, is backed by the Stockland CARE Foundation and calls on members of our older generation to use their life experience to support each other through life’s ups and downs.  

“R U OK? want to empower our Seniors to reach out to one another and give the gift of conversation,” said R U OK? Campaign Director, Gennie Sheer. “A meaningful ‘natter’ can positively impact feelings of self-worth and self-esteem and make a big difference to someone who might be struggling with life.”  

Research has found people engaged with the R U OK? campaign are up to six times more likely to reach out to someone who might be troubled1. However, those aged 65 and older are currently less likely to have engaged with the R U OK? message. “Your Natter Matters” aims to increase their confidence levels and reinforce to them the value of simply asking ‘Are you OK?’ and lending a listening ear. 

After the age of 65, some people will experience mental health challenges for the first time and not know how or where to find support. Isolation, grief, changing circumstances and concern about their independence can all increase risk factors.  

“During the development of the campaign people shared with us how the support of friends helped them through some difficult times,” said Ms Sheer. “Having someone recognise they were doing it tough and, rather than turn away, check in on them and be there to listen was something that made a big difference.” 

The signs it’s time for an R U OK? conversation can be subtle. There might be changes in verbal or non-verbal behaviour. Someone might tell you they’re having difficulty filling their days or they might be withdrawing from social situations. 

“If we know someone is going through a significant life change that’s when we should make a conscious effort to connect,” said Ms Sheer.  

The campaign taps into the power of connecting through conversation. Printed and digital resources have been developed with the support and guidance of seniors, advocates, researchers and those working with older Australians. 

“The campaign recognises the breadth of life experience older adults can draw on to support those around them who might be struggling,” said Kirrily Lord - General Manager, Retirement Living Operations. “Seniors might be reluctant to reach out so it’s important their peers know when and how to start a conversation that could change a life.” 

The Gift of Conversation also underpins the R U OK? Christmas campaign featuring social media, television and radio messages voiced by actor Sam Neill.  

Learn more about the ‘Your Natter Matters: Ask R U OK?’ campaign at www.ruok.org.au/yournattermatters

Learn how to ask at www.ruok.org.au 

14 December 2025
The recent incident in Sydney has left many feeling distressed and overwhelmed, and you may notice the children in your life are struggling too. Below, you’ll find advice from mental health experts on caring for your own wellbeing, and providing meaningful support to others in the days and weeks ahead. Talking to children about traumatic events Children are likely to have seen and heard distressing information about this incident. Ongoing news coverage, images and discussion can intensify feelings of anxiety, sadness and anger. The Child Mind Institute has published a practical guide to help parents and carers talk with children about traumatic events. The guide offers practical age-specific advice and has been developed by experts in child psychology, you can access this guide here . Events involving violence or serious harm can be especially difficult for children to understand or discuss. The guide focuses on helping children feel safe, supported and reassured, and encourages parents, carers or guardians to: Provide comfort and reassurance, including physical affection Remain calm and measured when discussing the event Maintain regular routines to restore a sense of normality Encourage play, connection and time with others Share honest, age-appropriate information from trusted sources Limit children’s exposure to news, especially younger children Listen patiently and validate children’s feelings Recognise that fear, anger, sadness or guilt are all normal reactions Looking after yourself, and supporting others Rachel Clements, R U OK? Advisor, and Director of Psychological Services at Centre for Corporate Health, said strong emotional reactions are normal and healthy for people of all ages following public acts of violence, even among those not directly impacted. “Some reactions that are incredibly normal are concern, shock, horror, disbelief. When that wears off sometimes, people experience stronger feelings, sometimes anger, despair, sadness, anxiety or fear-based behaviour."  Ms Clements advised that connecting with friends, sporting clubs, or workplace networks, and simply asking ‘are you OK?’, can play a key role in supporting people experiencing distress. "This event will disrupt the nervous system. One of the most important things we can do is stay connected, talk to each other and lean into supportive conversations,” Ms Clements said. She suggested starting a genuine conversation by asking questions such as: 'it's been tough watching this information coming to light, how are you feeling about it?’ “Then, all you’ve got to do is listen with empathy, without judgment or interruption, and just allow someone to talk about their experience and how they are feeling. When it is the right time in the conversation, you can then gently guide someone towards supportive actions, like doing some gentle exercise, staying connected with friends and family, or maintaining regular routines.” Ms Clements emphasised the importance of checking in again to ensure people have continued support. If you notice someone’s distress is ongoing for several weeks and begins to affect their work or social life, professional help should be encouraged. If you or the children in your care are experiencing ongoing distress, consider speaking with a doctor or another trusted healthcare provider. Free and professional 24/7counselling services are available, find contact details here . If you or someone you know is in immediate danger, call 000. Ask R U OK? Any Day.
11 December 2025
This year, Australians continued to grow their confidence and capability to ask, 'are you OK?' any day of the year - reminding us how real connection and meaningful conversations can happen in the most ordinary, everyday moments. Across every age and stage of life, people helped normalise these important check-ins by looking out for one another, reducing stigma, and driving genuine change. Thanks to our supporters, awareness continues to expand in schools, workplaces, sporting clubs, and communities in every corner of Australia. Thank you to everyone who started conversations, and to everyone who supported the mission and work of R U OK?. Below is a short video which shares a glimpse of the activity made possible through collaboration. *Voice-over by former-CEO, Katherine Newton.
10 December 2025
From growing up on farms to a shared interest in history, Australians, young and old, are discovering just how much they have in common, and how storytelling can connect generations in unexpected ways. What’s bringing them together is 'Heart and Soul Story', a social enterprise that fosters intergenerational connections. Through its programs, young people and older generations come together in aged care homes and schools to share stories, build life skills, and prevent loneliness. At a recent session which encouraged everyone to Ask R U OK? Any Day, students visited an aged-care community with R U OK? Conversation Bingo cards, which feature prompts to spark humour, curiosity, and connection.
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