Staying connected is more important than ever

hello • 16 March 2020

Across Australia and the world people are facing an unprecedented situation as our health authorities and governments act to manage the spread of COVID-19 (coronavirus). For detailed, accurate information about these measures please visit the Department of Health website.

The coronavirus pandemic comes as many Australians are still feeling the impact of recent bushfires, floods and drought. It’s very normal to not feel OK in challenging times such as these. Watching and listening to media and social media coverage and commentary can be confronting and confusing. However, at a time when we’re being asked to physically distance ourselves from one another, we can make use of freed up diary time and our digital devices to stay connected. 

It is now even more important that we all promote a sense of community, reach out and ask our friends, family and colleagues, “Are you OK?”.

Some people in your world might be feeling anxious, worried about when things will return to normal, be physically unwell or concerned about their health and wellbeing. We encourage you to use this time to pick up the phone, video call, SMS or post online to check in and see how those in your world are travelling. If you’re feeling well and able to support someone, reach out and let them know you’re there to help now and for as long as it takes.

Remember to trust the signs. Be aware of any changes in online behaviour or the way people communicate: 

• Consider the tone and language they’re using

• Are they posting more or less? 

• Are they answering your calls? 

• Are they communicating as you would expect?

If you are concerned about someone, trust your gut and ask “Are you OK?”. Listen with an open mind to what they have to say and ask them what you can do to help. In the current circumstances there might be limits on what you can do but you can definitely be a listening ear and a (virtual) shoulder to lean on.

• For more detailed information about the signs someone might be struggling and how to have an R U OK? conversation visit our How to Ask page.

• If a conversation is too big for you or you need additional support visit our Find Help page.

In the words of our founder Gavin Larkin, “Getting connected and staying connected is the best thing any of us can do both for ourselves and anybody who may be at risk. That said, it’s not just about those at risk, we want everybody in Australia right across the spectrum of society to reach out to the people in their lives that they care about and essentially let them know that they do care by asking R U OK?” 

Whether you’re struggling yourself or worried about someone else we urge you to stay connected.

Share this message and urge your friends, family and networks to stay connected by downloading and sharing the video message from our CEO Katherine Newton (at the top of this page).Download video. You can also print and share our 'Connection Cards' and let people know you're able to provide practical and emotional support. View Connection Cards.

Connection Card front
Connection Card back
We suggest you use the wording below to accompany the video when you share it:

R U OK? is calling on all of us to stay connected, lend an ear and provide support to those who need it as we navigate these challenging times. If you’re worried about someone you can find conversation tips and information about available support services at www.ruok.org.au

#RUOK #RUOKeveryday#StayConnected

14 December 2025
The recent incident in Sydney has left many feeling distressed and overwhelmed, and you may notice the children in your life are struggling too. Below, you’ll find advice from mental health experts on caring for your own wellbeing, and providing meaningful support to others in the days and weeks ahead. Talking to children about traumatic events Children are likely to have seen and heard distressing information about this incident. Ongoing news coverage, images and discussion can intensify feelings of anxiety, sadness and anger. The Child Mind Institute has published a practical guide to help parents and carers talk with children about traumatic events. The guide offers practical age-specific advice and has been developed by experts in child psychology, you can access this guide here . Events involving violence or serious harm can be especially difficult for children to understand or discuss. The guide focuses on helping children feel safe, supported and reassured, and encourages parents, carers or guardians to: Provide comfort and reassurance, including physical affection Remain calm and measured when discussing the event Maintain regular routines to restore a sense of normality Encourage play, connection and time with others Share honest, age-appropriate information from trusted sources Limit children’s exposure to news, especially younger children Listen patiently and validate children’s feelings Recognise that fear, anger, sadness or guilt are all normal reactions Looking after yourself, and supporting others Rachel Clements, R U OK? Advisor, and Director of Psychological Services at Centre for Corporate Health, said strong emotional reactions are normal and healthy for people of all ages following public acts of violence, even among those not directly impacted. “Some reactions that are incredibly normal are concern, shock, horror, disbelief. When that wears off sometimes, people experience stronger feelings, sometimes anger, despair, sadness, anxiety or fear-based behaviour."  Ms Clements advised that connecting with friends, sporting clubs, or workplace networks, and simply asking ‘are you OK?’, can play a key role in supporting people experiencing distress. "This event will disrupt the nervous system. One of the most important things we can do is stay connected, talk to each other and lean into supportive conversations,” Ms Clements said. She suggested starting a genuine conversation by asking questions such as: 'it's been tough watching this information coming to light, how are you feeling about it?’ “Then, all you’ve got to do is listen with empathy, without judgment or interruption, and just allow someone to talk about their experience and how they are feeling. When it is the right time in the conversation, you can then gently guide someone towards supportive actions, like doing some gentle exercise, staying connected with friends and family, or maintaining regular routines.” Ms Clements emphasised the importance of checking in again to ensure people have continued support. If you notice someone’s distress is ongoing for several weeks and begins to affect their work or social life, professional help should be encouraged. If you or the children in your care are experiencing ongoing distress, consider speaking with a doctor or another trusted healthcare provider. Free and professional 24/7counselling services are available, find contact details here . If you or someone you know is in immediate danger, call 000. Ask R U OK? Any Day.
11 December 2025
This year, Australians continued to grow their confidence and capability to ask, 'are you OK?' any day of the year - reminding us how real connection and meaningful conversations can happen in the most ordinary, everyday moments. Across every age and stage of life, people helped normalise these important check-ins by looking out for one another, reducing stigma, and driving genuine change. Thanks to our supporters, awareness continues to expand in schools, workplaces, sporting clubs, and communities in every corner of Australia. Thank you to everyone who started conversations, and to everyone who supported the mission and work of R U OK?. Below is a short video which shares a glimpse of the activity made possible through collaboration. *Voice-over by former-CEO, Katherine Newton.
10 December 2025
From growing up on farms to a shared interest in history, Australians, young and old, are discovering just how much they have in common, and how storytelling can connect generations in unexpected ways. What’s bringing them together is 'Heart and Soul Story', a social enterprise that fosters intergenerational connections. Through its programs, young people and older generations come together in aged care homes and schools to share stories, build life skills, and prevent loneliness. At a recent session which encouraged everyone to Ask R U OK? Any Day, students visited an aged-care community with R U OK? Conversation Bingo cards, which feature prompts to spark humour, curiosity, and connection.
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