Services and supports for police and emergency services workers and volunteers
hello • 2 December 2020
When police and emergency services workers and volunteers face challenges at work or home there are formal and informal supports available which may help.
Informal support can come from families, friends and peers. If someone you know is going through a tough time it can help to talk to them about what they're experiencing and how they're feeling. You can find tips and resources to help you do this in the 'Are the Triple OK?' conversation guides. For many, having the opportunity to spend time with individuals in their support network can help enhance their sense of connectedness and belonging, which are protective factors against suicide, so it can help to make a conscious effort to spend more time to them.
More formal and professional supports can come from:
- In-house services in the workplace, like the EAP, peer support, chaplaincy.
- GP and counselling services and access to psychologists via Medicare.
- Digital mental health services. Head to Health, is an Australian Department of Health site which contains a directory of digital resources for those who are struggling or supporting others.
You can also encourage them to call upon these Australian services and supports:
- Beyond Blue (24/7): 1300 224 636
- Lifeline ( 24/7 ): 13 11 14
- Suicide Call Back Service (24/7) 1300 659 467
- SANE Australia (10am-10pm): 1800 18 7263
- Mensline (24/7): 1300 78 99 78
It's important to remain positive about the role professionals can play in getting through tough times. While it would be ideal if everyone’s needs could be met with one phone call, it’s important to encourage them not to give up if they have a less than favourable interaction.
A part of looking out for others is also looking after yourself and your needs. Be mindful of your own wellbeing when you are supporting someone else.
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Heath, known to his family as carefree and genuine, kept his struggles hidden. His death by suicide shocked those closest to him. His sister Briana has honoured his memory through the Ks for R U OK?, encouraging connection and conversation along the way.
Two Darwin organisations have received been recognised for their efforts at the 2025 Barbara Hocking Memorial Awards.
