Twitch Plays Support

hello • 6 September 2021

Twitch Australia and New Zealand and Twitch creators are sharing tips and tools to help you support your friends and family online and IRL

The Twitch community has shown time and time again their powerful ability to mobilize around a common goal. Throughout September Twitch creators are showing how we can play the support role online and IRL.


We all face life’s ups and downs – relationship issues, financial difficulty, stress at work and home, grief and loss – and these can be really challenging. Additionally, many Twitch Creators and the wider Twitch Community are impacted by mental illness – and even suicide – at some stage in their lives, be it personally or through a loved one. The support role is crucial in a lot of video games, but we can also play our part in real life. When the people we know online and IRL face these issues, we can make a difference if we reach out, ask R U OK?, listen with an open mind, and help connect them to support.


Twitch Australia and New Zealand is proud to be supporting suicide prevention charity R U OK? ahead of our annual day of action,  R U OK?Day (9 September 2021). Twitch creators will be streaming in support of R U OK? and discussing simple steps we can all take to support each other through life’s ups and downs, big and small. Twitch creators will educate and empower the Twitch community with tips and tools you can use to support your friends and family, as well as collaborating on a fundraiser to back the development of important R U OK? resources and health promotion activities.


Get involved


If you or a loved on need immediate support, Lifeline is available 24/7 on 13 11 14. Other Australian and New Zealand supports can be found here.


Want conversation tips? Visit our How to Ask page.


Nazik, in a yellow t shirt, at an R U OK? event.
18 March 2026
With Harmony Week highlighting the importance of belonging, Nazik’s story of overcoming adversity shows how connection can shape a life.
3 February 2026
From growing up on farms to a shared interest in history, Australians, young and old, are discovering just how much they have in common, and how storytelling can connect generations in unexpected ways. What’s bringing them together is 'Heart and Soul Story', a social enterprise that fosters intergenerational connections. Through its programs, young people and older generations come together in aged care homes and schools to share stories, build life skills, and prevent loneliness. At a recent session which encouraged everyone to Ask R U OK? Any Day, students visited an aged-care community with R U OK? Conversation Bingo cards, which feature prompts to spark humour, curiosity, and connection.
14 December 2025
The recent incident in Sydney has left many feeling distressed and overwhelmed, and you may notice the children in your life are struggling too. Below, you’ll find advice from mental health experts on caring for your own wellbeing, and providing meaningful support to others in the days and weeks ahead. Talking to children about traumatic events Children are likely to have seen and heard distressing information about this incident. Ongoing news coverage, images and discussion can intensify feelings of anxiety, sadness and anger. The Child Mind Institute has published a practical guide to help parents and carers talk with children about traumatic events. The guide offers practical age-specific advice and has been developed by experts in child psychology, you can access this guide here . Events involving violence or serious harm can be especially difficult for children to understand or discuss. The guide focuses on helping children feel safe, supported and reassured, and encourages parents, carers or guardians to: Provide comfort and reassurance, including physical affection Remain calm and measured when discussing the event Maintain regular routines to restore a sense of normality Encourage play, connection and time with others Share honest, age-appropriate information from trusted sources Limit children’s exposure to news, especially younger children Listen patiently and validate children’s feelings Recognise that fear, anger, sadness or guilt are all normal reactions Looking after yourself, and supporting others Rachel Clements, R U OK? Advisor, and Director of Psychological Services at Centre for Corporate Health, said strong emotional reactions are normal and healthy for people of all ages following public acts of violence, even among those not directly impacted. “Some reactions that are incredibly normal are concern, shock, horror, disbelief. When that wears off sometimes, people experience stronger feelings, sometimes anger, despair, sadness, anxiety or fear-based behaviour."  Ms Clements advised that connecting with friends, sporting clubs, or workplace networks, and simply asking ‘are you OK?’, can play a key role in supporting people experiencing distress. "This event will disrupt the nervous system. One of the most important things we can do is stay connected, talk to each other and lean into supportive conversations,” Ms Clements said. She suggested starting a genuine conversation by asking questions such as: 'it's been tough watching this information coming to light, how are you feeling about it?’ “Then, all you’ve got to do is listen with empathy, without judgment or interruption, and just allow someone to talk about their experience and how they are feeling. When it is the right time in the conversation, you can then gently guide someone towards supportive actions, like doing some gentle exercise, staying connected with friends and family, or maintaining regular routines.” Ms Clements emphasised the importance of checking in again to ensure people have continued support. If you notice someone’s distress is ongoing for several weeks and begins to affect their work or social life, professional help should be encouraged. If you or the children in your care are experiencing ongoing distress, consider speaking with a doctor or another trusted healthcare provider. Free and professional 24/7counselling services are available, find contact details here . If you or someone you know is in immediate danger, call 000. Ask R U OK? Any Day.
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