Connecting generations through conversation and storytelling

From growing up on farms to a shared interest in history, Australians, young and old, are discovering just how much they have in common, and how storytelling can connect generations in unexpected ways. 

What’s bringing them together is 'Heart and Soul Story', a social enterprise that fosters intergenerational connections. Through its programs, young people and older generations come together in aged care homes and schools to share stories, build life skills, and prevent loneliness. 

A recent session, which encouraged asking ‘are you OK?’ any day, saw students gather in an aged-care community with R U OK? Conversation Bingo cards, which feature prompts to spark humour, curiosity, and connection.     

One resident reflected on his time on a dairy farm and his career driving trucks across Australia, while another spoke about his life in Tonga - jumping off the wharf with friends and watching whales in the distance. The young people listened and began conversations about sport, superpowers and their favourite subjects at school. 

The warm conversations and connection show how much can be gained from intergenerational relationships, how these lessons can be applied in everyday life, and how each of us can learn and benefit from intentionally building connection with people of all ages and backgrounds. 

According to Heart and Soul Story founder Samantha Heron, interactions across generations create valuable opportunities for empathy, mutual learning, and emotional well-being. 

“Empathy allows younger and older people to see beyond stereotypes. Our older people also rediscover their relevance. Both sides grow in emotional wellbeing, mutual respect, and feel a sense of purpose,” Samantha said. 

“These relationships remind us all, no matter our age, that we matter. That our stories are worth hearing. That being seen and valued doesn’t stop at any stage in life.” 

Addressing loneliness across generations 

Loneliness doesn’t discriminate by age. According to the Australian Bureau of Statistics, around one in six Australians aged 15 and over report feeling lonely. 

For those aged 65 and over, the risk can be even greater, driven by changes in health, mobility, social circles, or the loss of loved ones. 

But young people aren’t immune either. The rise of digital communication and social media has left many feeling more connected online yet less connected in real life. 

Samantha believes that fostering intergenerational relationships can make a profound difference to people who might be experiencing loneliness, or isolation, which means being disconnected physically or socially. 

“When older people are connected with youth, something powerful happens. They’re given the space to share their stories, pass on their wisdom, and feel seen, not just as aged-care residents, but as people with valuable life experience,” said Samantha. 

“These are not surface-level chats; they’re often meaningful exchanges that nourish people emotionally.” 

Look out for loneliness ahead of the holidays 

The upcoming holiday season can bring feelings of joy and togetherness, but for others, it can amplify loneliness, isolation, or grief - making connection even more important. 

Samantha said sparking a connection doesn’t have to start with a profound or serious conversation, often, it begins with a simple question and a genuine willingness to listen. 

“The key is to create easy, authentic opportunities for connection, like questions that invite storytelling and reflection,” she explained. 

“Whether it’s with an older neighbour, or someone you’ve never properly chatted with before, don’t underestimate the power of asking, listening, and connecting.” 

You don’t need the perfect words. What matters is being present and willing to listen. If you sense someone is lonely, ask how they're going, listen, offer support, and check in again later. 

If you’re unsure how to begin, R U OK? has a range of free tools and conversation guides to help start meaningful discussions and build stronger connections. 

For more information and resources, visit R U OK? – Your Natter Matters: https://www.ruok.org.au/yournattermatters