SERVICES & SUPPORT

CHIT CHAT CHANNEL

CONTENT ABOUT SERVICES AND SUPPORT

14 December 2025
The recent incident in Sydney has left many feeling distressed and overwhelmed, and you may notice the children in your life are struggling too. Below, you’ll find advice from mental health experts on caring for your own wellbeing, and providing meaningful support to others in the days and weeks ahead. Talking to children about traumatic events Children are likely to have seen and heard distressing information about this incident. Ongoing news coverage, images and discussion can intensify feelings of anxiety, sadness and anger. The Child Mind Institute has published a practical guide to help parents and carers talk with children about traumatic events. The guide offers practical age-specific advice and has been developed by experts in child psychology, you can access this guide here . Events involving violence or serious harm can be especially difficult for children to understand or discuss. The guide focuses on helping children feel safe, supported and reassured, and encourages parents, carers or guardians to: Provide comfort and reassurance, including physical affection Remain calm and measured when discussing the event Maintain regular routines to restore a sense of normality Encourage play, connection and time with others Share honest, age-appropriate information from trusted sources Limit children’s exposure to news, especially younger children Listen patiently and validate children’s feelings Recognise that fear, anger, sadness or guilt are all normal reactions Looking after yourself, and supporting others Rachel Clements, R U OK? Advisor, and Director of Psychological Services at Centre for Corporate Health, said strong emotional reactions are normal and healthy for people of all ages following public acts of violence, even among those not directly impacted. “Some reactions that are incredibly normal are concern, shock, horror, disbelief. When that wears off sometimes, people experience stronger feelings, sometimes anger, despair, sadness, anxiety or fear-based behaviour."  Ms Clements advised that connecting with friends, sporting clubs, or workplace networks, and simply asking ‘are you OK?’, can play a key role in supporting people experiencing distress. "This event will disrupt the nervous system. One of the most important things we can do is stay connected, talk to each other and lean into supportive conversations,” Ms Clements said. She suggested starting a genuine conversation by asking questions such as: 'it's been tough watching this information coming to light, how are you feeling about it?’ “Then, all you’ve got to do is listen with empathy, without judgment or interruption, and just allow someone to talk about their experience and how they are feeling. When it is the right time in the conversation, you can then gently guide someone towards supportive actions, like doing some gentle exercise, staying connected with friends and family, or maintaining regular routines.” Ms Clements emphasised the importance of checking in again to ensure people have continued support. If you notice someone’s distress is ongoing for several weeks and begins to affect their work or social life, professional help should be encouraged. If you or the children in your care are experiencing ongoing distress, consider speaking with a doctor or another trusted healthcare provider. Free and professional 24/7counselling services are available, find contact details here . If you or someone you know is in immediate danger, call 000. Ask R U OK? Any Day.
a group of mates sitting holding an R U OK? sign
by hello 4 June 2025
Men’s Health Week (June 9-15) is a time to pause and reflect on the health challenges facing the men in our lives. Male life expectancy is, on average, four years shorter and they are more likely to suffer from lifestyle-related health conditions than women of the same age. Sadly, men also have a four times higher risk of dying by suicide*. On top of this, research has revealed that two thirds of men who are struggling or in crisis, don’t feel confident and empowered enough to ask for help^. That’s why this Men’s Health Week we are encouraging everyone to look out for the signs that a man in their life - a husband, partner, father, brother, colleague, teammate or gym buddy – is struggling, and to reach out and ask "Are you OK?". Some of the signs to look out for include: Are they becoming withdrawn? Have they experienced big changes in their personal or professional life? Are they confused, irrational or moody? Have they lost interest in what they used to love? Are they experiencing health issues? If you are concerned about someone, trust your gut and ask “Are you OK?”. Listen with an open mind to what they have to say and ask them what you can do to help. For more detailed information about the signs someone might be struggling and how to have an R U OK? conversation visit our How to Ask page . If a conversation is too big for you or you need additional support, visit our Find Help page . In the words of R U OK? founder Gavin Larkin, “Getting connected and staying connected is the best thing any of us can do both for ourselves and anybody who may be at risk. That said, it’s not just about those at risk, we want everybody in Australia right across the spectrum of society to reach out to the people in their lives that they care about and essentially let them know that they do care by asking R U OK?” If you're worried about a man in your life this Men’s Health Week or any week, we urge you to stay connected and ask, “Are you OK?”. (* source: ABS, Ten to Men: The Australian Longitudinal Study on Male Health, Men’s Health Week) (^source: BeyondBlue)
Two young women sitting at a park bench chatting.
30 July 2024
Most of us will experience financial pressure at some point in our lives. These are some of the signs someone might be struggling and how you can support them.
by hello 1 May 2024
Tips for friends and family who are concerned someone they know is experiencing or perpetrating domestic or intimate partner violence.
5 December 2023
Nearly 1 in 10 Australians will experience an eating disorder in their lifetime. Here's what you can say and do to support those affected.
A pair of hands are holding a mug
by hello 19 September 2023
Loneliness is about how disconnected we feel, rather than how many people we know. If you’re worried a mate might be lonely, keep reading to find how you can help them feel connected.
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